Contact Your Lake Como Concierge

Everything on this lake runs on WhatsApp — the skippers, the chefs, the guides, and us. It is the fastest way to a real answer, and it is the only channel we use. Here is exactly how it works.

How to reach us

Message us on WhatsApp at +39 351 476 6918 — the button on this page starts the chat with a pre-filled message you can edit. If you prefer to talk, the same number takes calls; if we are on the water or mid-booking, leave a message and we call back. We answer in English and Italian, every day from 8:00 to 21:00 (CET), and in season the median first reply is measured in minutes, not hours.

What to include in your first message

You can write two words (“boat tour?”) and we will take it from there — but if you want the fastest possible quote, these four details get you a confirmed answer in one exchange:

• Your date or date range — and whether it is flexible
• Group size — including ages of children, so we size the boat and the life jackets
• Where you are staying — so we pick the closest pier and the right route
• What you are dreaming of — or just “something special for a 10th anniversary” and let us propose options

What happens next

We check live availability with the vetted operators who fit your request, and come back with one or two concrete options: the boat, the skipper, the pier, the exact price. You confirm with a simple yes; the operator holds your slot; you pay them directly on the day (card or cash, as agreed). If weather threatens, we are already in your chat to reschedule. There is no account, no app, no prepayment to us — and our matching costs you nothing: operators pay us a referral fee that never changes your price.

Honest expectations

We are a small team, not a platform. That means real humans who know every boat we recommend — and it means that on a fully-booked August Saturday, our honest answer might be “the lake is sold out that afternoon; here is what we can do on Sunday morning instead”. We will never sell you a mediocre operator just to make a booking. If the right answer is “change the date” or “the shared ferry is fine for that”, that is what you will hear.

For operators and partners

Run a boat, a kitchen, a stable of Vespas or a guide service on Lake Como and believe you belong on this site? We are always testing new partners on the water before listing them. Message the same number with “PARTNER” as the first word and tell us what you do — expect us to come and try your experience unannounced before we ever send you a guest. That is the whole quality system, and it is non-negotiable.

Whatever brings you here — a proposal to plan, a family week to fill, or one perfect golden hour — the next step is the same: open the chat and say hello.